Gourmet Garage Refund Policy

At Gourmet Garage, we want all customers to be satisfied with their purchases. If for some reason you would like to return a product, you can bring it to the store with the original, paper or digital receipt for a full refund or exchange in accordance with the following guidelines:

• Refunds are issued in the form in which payment was made at the time of purchase. If we are unable to verify purchase with a receipt, we may require a valid form of identification, and we will exchange the item or issue store credit for the lowest sale price within the last 30 days.
• The value of the refund for returns with a receipt will be the price paid on date of purchase, adjusted to reflect any offers received.
• We accept returns of non-perishable items within 30 days and returns of perishable items within 7 days of purchase.
• Perishable product returns are subject to manager’s discretion, in accordance with our food safety policies and as allowable by law.
• All perishable food items returned to the store are discarded and cannot be resold.
  • We will accept returns of products that do not meet quality standards, but cannot accept returns of perishable foods that are purchased in excess or in error (wrong variety, flavor, size, etc.). These returns are costly to the store and the consumer, and also add to the waste stream, impacting the environment.
  • We encourage you to freeze such items for future use, or donate them to friends, family or local food banks, pantries or charities.
• Seasonal/Holiday/Clearance product returns are subject to store manager’s discretion. Items marked “reduced for clearance” or “final sale” are not returnable.
  

• Products that are spoiled or damaged due to a power failure, improper storage or misuse.
• Refunds or exchanges for purchases made via electronic benefit transfer (EBT and SNAP (food stamps)) are subject to state and federal guidelines.
• Other restrictions may apply.